Old disk is dying, can I get just new disk?

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Valdis
Posts: 3
Joined: 21 Jun 2010, 15:14

Old disk is dying, can I get just new disk?

Post by Valdis » 11 Jun 2020, 17:25

Disk of my bubba B3 is dying.
Can I get somewhere only new disk? I couldn't find such option in https://excitostore.com/ and also couldn't find any contact for
sales representative.

More info about failing disk.
First it got latencies up to 1 second, and now it won't transmit data using NFS.
Diagnostics shows following:

Code: Select all

root@bubba:/home/bin# smartctl -d ata -H /dev/sda
smartctl 5.40 2010-07-12 r3124 [armv5tel-unknown-linux-gnueabi] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
Failed Attributes:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0033   002   002   036    Pre-fail  Always   FAILING_NOW 32280

root@bubba:/home/bin# smartctl --attributes --log=selftest /dev/sda
smartctl 5.40 2010-07-12 r3124 [armv5tel-unknown-linux-gnueabi] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   092   076   006    Pre-fail  Always       -       47645205
  3 Spin_Up_Time            0x0003   100   098   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       88
  5 Reallocated_Sector_Ct   0x0033   002   002   036    Pre-fail  Always   FAILING_NOW 32280
  7 Seek_Error_Rate         0x000f   085   060   030    Pre-fail  Always       -       371710746
  9 Power_On_Hours          0x0032   022   022   000    Old_age   Always       -       68820
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       76
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   001   001   000    Old_age   Always       -       4755
188 Command_Timeout         0x0032   100   076   000    Old_age   Always       -       137441509595
189 High_Fly_Writes         0x003a   077   077   000    Old_age   Always       -       23
190 Airflow_Temperature_Cel 0x0022   054   047   045    Old_age   Always       -       46 (Lifetime Min/Max 42/47)
194 Temperature_Celsius     0x0022   046   053   000    Old_age   Always       -       46 (0 4 0 0)
195 Hardware_ECC_Recovered  0x001a   043   028   000    Old_age   Always       -       47645205
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       16780437294287
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       4214631525
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       2662255268

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

lognok
Posts: 25
Joined: 30 Nov 2011, 11:23

Re: Old disk is dying, can I get just new disk?

Post by lognok » 13 Jun 2020, 05:59

Hi Valdis

You should be able to replace the hdd with any standard 3.5 inch hdd with sata connector.

Following is citet from:
http://wiki.excito.com/w/index.php?title=About_Bubba
Section Hardware and Expandability
"Of course, B3's hard disk can fail, too. But you can easily swap the dead hard disk with a new one, and thanks to a clever design, the operation takes only a few minutes. "

lognok
Posts: 25
Joined: 30 Nov 2011, 11:23

Re: Old disk is dying, can I get just new disk?

Post by lognok » 13 Jun 2020, 06:14

B3 hard drive replacement procedure:
http://repo.excito.org/docs/B3/B3-UM-eng.pdf
page 144.

Gordon
Posts: 1395
Joined: 10 Aug 2011, 03:18

Re: Old disk is dying, can I get just new disk?

Post by Gordon » 15 Jun 2020, 12:41

Please note that because the B3 is both passively cooled and fully enclosed, any fast spinning disk will self-destruct on account of its own generated heat. The safe choice is either a WD Green or WD Red drive, with the first one requiring to be flashed. Another option is to use an SSD drive but this is somewhat tricky as not all SSDs are recognized by the internal ROM and not all mainboards have the required hole for mounting an SSD.

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