Download list do not work!

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UK-Robbie
Posts: 15
Joined: 30 Sep 2007, 08:52

Download list do not work!

Post by UK-Robbie » 11 Apr 2008, 12:23

Hi,
Am having problems with my Bubba server!
When i add a image file like a ISO to the download list, It will not add the file and then crash the server, So then i have to reboot the server and still not showing any file in the down list!

What is the best thing to do?

Thanks for your help :)

pa
Posts: 308
Joined: 06 Dec 2006, 04:38
Location: Sweden
Contact:

Post by pa » 14 Apr 2008, 01:32

Hi,

We released an update a couple of days ago that fixed some issues with the downloadmanager when corrupt links or torrent files was added.
Please make sure you are running the latest release.

Also, is it possible for you to provide the link that crashes your system?

UK-Robbie
Posts: 15
Joined: 30 Sep 2007, 08:52

Post by UK-Robbie » 16 Apr 2008, 16:49

pa wrote:Hi,

We released an update a couple of days ago that fixed some issues with the downloadmanager when corrupt links or torrent files was added.
Please make sure you are running the latest release.

Also, is it possible for you to provide the link that crashes your system?
Hello pa,

It says there is no update, i never had a update from the day i had it.
I do not know if something may be blocking my bubba to your servers!
The file links are like Linux download links.. like Ubuntu.com ISO downloads.
http://se.releases.ubuntu.com/8.04/ubun ... e-i386.iso
It can be anything to do in file images.

It will not add the images to the downloadmanager.

Thanks for your help

Eek
Posts: 372
Joined: 23 Dec 2007, 03:03
Location: the Netherlands

Post by Eek » 16 Apr 2008, 17:03

could you check or upload your /etc/apt/sources.list ?

pa
Posts: 308
Joined: 06 Dec 2006, 04:38
Location: Sweden
Contact:

Post by pa » 17 Apr 2008, 01:50

If you have never made an upgrade then I suggest that resolving this problem is the first step since there has been some major updates to the software handling downloads.

Are you familiar with using the command line?
Can you, as Eek asked, post your /etc/apt/souces.list and also the output from the commands:

(before doing this, make sure you have only Excitos repositories enabled)

# apt-get update (run as root)
# apt-get dist-upgrade (run as root)

/PA

UK-Robbie
Posts: 15
Joined: 30 Sep 2007, 08:52

Post by UK-Robbie » 13 Jul 2008, 06:31

pa wrote:If you have never made an upgrade then I suggest that resolving this problem is the first step since there has been some major updates to the software handling downloads.

Are you familiar with using the command line?
Can you, as Eek asked, post your /etc/apt/souces.list and also the output from the commands:

(before doing this, make sure you have only Excitos repositories enabled)

# apt-get update (run as root)
# apt-get dist-upgrade (run as root)

/PA

Hello pa,
How do i post my souces.list and make Excitos repositories enabled?
Am still new to Linux and Bubba.

Many thanks
Robbie :D

carl
Posts: 474
Joined: 07 May 2008, 04:41

Post by carl » 14 Jul 2008, 03:16

UK-Robbie wrote:
pa wrote:If you have never made an upgrade then I suggest that resolving this problem is the first step since there has been some major updates to the software handling downloads.

Are you familiar with using the command line?
Can you, as Eek asked, post your /etc/apt/souces.list and also the output from the commands:

(before doing this, make sure you have only Excitos repositories enabled)

# apt-get update (run as root)
# apt-get dist-upgrade (run as root)

/PA

Hello pa,
How do i post my souces.list and make Excitos repositories enabled?
Am still new to Linux and Bubba.

Many thanks
Robbie :D
The default setting in the bubba is that only the excito repositories are activated, though if the web-update doesn't seems to work, here is how to do it the "hard" way:
  • Get hand on an ssh client, if using *.nix, it's an 99.99% probaillity that one is already installed. If using Windows, install http://the.earth.li/~sgtatham/putty/lat ... taller.exe
  • login using your username and password (remember to activate ssh-access in the user settings in the web-admin)
  • when logged in, type su, following by enter, type the password excito
  • type cat /etc/apt/sources.list, verify that the output is

    Code: Select all

    #deb http://ftp.se.debian.org/debian/ sarge main
    #deb http://security.debian.org/ sarge/updates main
    #deb http://ftp.se.debian.org/debian/ sarge non-free
    
    deb http://update.excito.net/ bubba main
    
  • If it's not similar at all, the file must be edited, to do that, use either nano or vi to edit the file.
  • when the file seems to be fine, type apt-get update
  • If that also went fine, type apt-get dist-upgrade
  • If something didn't work out fine, please paste the output here.
/Carl
/Carl Fürstenberg, Excito Software Developer
http://www.excito.com
support@excito.com

UK-Robbie
Posts: 15
Joined: 30 Sep 2007, 08:52

Post by UK-Robbie » 14 Jul 2008, 10:15

carl wrote:
UK-Robbie wrote:
pa wrote:If you have never made an upgrade then I suggest that resolving this problem is the first step since there has been some major updates to the software handling downloads.

Are you familiar with using the command line?
Can you, as Eek asked, post your /etc/apt/souces.list and also the output from the commands:

(before doing this, make sure you have only Excitos repositories enabled)

# apt-get update (run as root)
# apt-get dist-upgrade (run as root)

/PA

Hello pa,
How do i post my souces.list and make Excitos repositories enabled?
Am still new to Linux and Bubba.

Many thanks
Robbie :D
The default setting in the bubba is that only the excito repositories are activated, though if the web-update doesn't seems to work, here is how to do it the "hard" way:
  • Get hand on an ssh client, if using *.nix, it's an 99.99% probaillity that one is already installed. If using Windows, install http://the.earth.li/~sgtatham/putty/lat ... taller.exe
  • login using your username and password (remember to activate ssh-access in the user settings in the web-admin)
  • when logged in, type su, following by enter, type the password excito
  • type cat /etc/apt/sources.list, verify that the output is

    Code: Select all

    #deb http://ftp.se.debian.org/debian/ sarge main
    #deb http://security.debian.org/ sarge/updates main
    #deb http://ftp.se.debian.org/debian/ sarge non-free
    
    deb http://update.excito.net/ bubba main
    
  • If it's not similar at all, the file must be edited, to do that, use either nano or vi to edit the file.
  • when the file seems to be fine, type apt-get update
  • If that also went fine, type apt-get dist-upgrade
  • If something didn't work out fine, please paste the output here.
/Carl
Hi Carl,
I give it a go, thanks for your help.

Robbie :)

UK-Robbie
Posts: 15
Joined: 30 Sep 2007, 08:52

Post by UK-Robbie » 14 Jul 2008, 12:50

Hi,
I have had a go on the sources.list and it did not work!
This is what i get.
When i go on to the Bubba on the net and login to admin, It says there is No update!
I am running Ver: 0.50.1-1

Thanks for your help.
Robbie

Eek
Posts: 372
Joined: 23 Dec 2007, 03:03
Location: the Netherlands

Post by Eek » 14 Jul 2008, 13:23

Hi
Looks like you have a network problem.
could you upload the results of the following commands

Code: Select all

ping -c 3 update.excito.net
ping -c 3 www.google.com
cheers
Eek

UK-Robbie
Posts: 15
Joined: 30 Sep 2007, 08:52

Post by UK-Robbie » 14 Jul 2008, 13:50

Eek wrote:Hi
Looks like you have a network problem.
could you upload the results of the following commands

Code: Select all

ping -c 3 update.excito.net
ping -c 3 www.google.com
cheers
Eek
Hi Eek,

Did not work!
  • Last login: Mon Jul 14 17:20:23 2008 from 192.168.0.12
    johnwaller@Bubba:~$ su
    Password:
    Bubba:/home/johnwaller# ping -c 3 update.excito.net
    ping: unknown host update.excito.net
    Bubba:/home/johnwaller# ping -c 3 www.google.com
    ping: unknown host www.google.com
    Bubba:/home/johnwaller#
Could it be a router problem? If yes, what ports should be open to allow update? Also, our firewall is set to see outside - but nothing can come inside.

Thanks

Robbie

carl
Posts: 474
Joined: 07 May 2008, 04:41

Post by carl » 14 Jul 2008, 14:00

UK-Robbie wrote:
Eek wrote:Hi
Looks like you have a network problem.
could you upload the results of the following commands

Code: Select all

ping -c 3 update.excito.net
ping -c 3 www.google.com
cheers
Eek
Hi Eek,

Did not work!
  • Last login: Mon Jul 14 17:20:23 2008 from 192.168.0.12
    johnwaller@Bubba:~$ su
    Password:
    Bubba:/home/johnwaller# ping -c 3 update.excito.net
    ping: unknown host update.excito.net
    Bubba:/home/johnwaller# ping -c 3 www.google.com
    ping: unknown host www.google.com
    Bubba:/home/johnwaller#
Could it be a router problem? If yes, what ports should be open to allow update? Also, our firewall is set to see outside - but nothing can come inside.

Thanks

Robbie
Does your router assign IP:s via DHCP, or do you have inserted the network settings manually into the Bubba?

/Carl
/Carl Fürstenberg, Excito Software Developer
http://www.excito.com
support@excito.com

UK-Robbie
Posts: 15
Joined: 30 Sep 2007, 08:52

Post by UK-Robbie » 14 Jul 2008, 14:03

carl wrote:
UK-Robbie wrote:
Eek wrote:Hi
Looks like you have a network problem.
could you upload the results of the following commands

Code: Select all

ping -c 3 update.excito.net
ping -c 3 www.google.com
cheers
Eek
Hi Eek,

Did not work!
  • Last login: Mon Jul 14 17:20:23 2008 from 192.168.0.12
    johnwaller@Bubba:~$ su
    Password:
    Bubba:/home/johnwaller# ping -c 3 update.excito.net
    ping: unknown host update.excito.net
    Bubba:/home/johnwaller# ping -c 3 www.google.com
    ping: unknown host www.google.com
    Bubba:/home/johnwaller#
Could it be a router problem? If yes, what ports should be open to allow update? Also, our firewall is set to see outside - but nothing can come inside.

Thanks

Robbie
Does your router assign IP:s via DHCP, or do you have inserted the network settings manually into the Bubba?

/Carl


We have inserted network settings manually. We can access the Bubba on the Internet with out any problems.

Robbie

carl
Posts: 474
Joined: 07 May 2008, 04:41

Post by carl » 14 Jul 2008, 14:15

UK-Robbie wrote:
carl wrote:
UK-Robbie wrote: Hi Eek,

Did not work!
  • Last login: Mon Jul 14 17:20:23 2008 from 192.168.0.12
    johnwaller@Bubba:~$ su
    Password:
    Bubba:/home/johnwaller# ping -c 3 update.excito.net
    ping: unknown host update.excito.net
    Bubba:/home/johnwaller# ping -c 3 www.google.com
    ping: unknown host www.google.com
    Bubba:/home/johnwaller#
Could it be a router problem? If yes, what ports should be open to allow update? Also, our firewall is set to see outside - but nothing can come inside.

Thanks

Robbie
Does your router assign IP:s via DHCP, or do you have inserted the network settings manually into the Bubba?

/Carl


We have inserted network settings manually. We can access the Bubba on the Internet with out any problems.

Robbie
Check that the network setting for DNS server is valid.
/Carl
/Carl Fürstenberg, Excito Software Developer
http://www.excito.com
support@excito.com

UK-Robbie
Posts: 15
Joined: 30 Sep 2007, 08:52

Post by UK-Robbie » 14 Jul 2008, 14:26

carl wrote:
UK-Robbie wrote:
carl wrote: Does your router assign IP:s via DHCP, or do you have inserted the network settings manually into the Bubba?

/Carl


We have inserted network settings manually. We can access the Bubba on the Internet with out any problems.

Robbie
Check that the network setting for DNS server is valid.
/Carl
Hi Carl,

Problem solved! The DNS record was missing.
We are now on version Ver: 0.52.2-1

Thanks for your help!
Robbie :D

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